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Privacy Policy di www.jandc.eu

This Application collects some Personal Information of its Users.

 

Data Controller

J&C s.r.l. Unipersonale
Legal headquarters Via Di Novoli, 5 - 50100 Firenze

Operational headquarters Via Provinciale Lucchese, 143 - 50019 Sesto Fiorentino (Firenze)
customercare@jandc.eu

 

Collected Data typologies

Among the Personal Data collected by this Application, independently or on behalf of a third party, there are: Cookie, use’s Data, Name, Surname and Email.

Other Personal Data collected could be stated in other sections of this privacy policy or through informative texts contextually displayed to the same Data collection.

Personal Data could be voluntarily inserted by the Owner, otherwise collected automatically during the use of this Application.

The possible use of Cookie - or other tracing instruments – from this Application or from the third services Owners used by this Application, unless otherwise specified, has the purpose to identify the User and to record their preferences for purposes strictly related to the provision of the service required by the User.

The missed User’s provision of some Personal Data could disable this Application for the distribution of its services.

The User assumes the responsibility for the Personal Data of third parties published or shared through this Application and guarantees to have the right to communicate and to spread them, freeing the Owner from every responsibility to third parties.

 

Modality of the Processingand location of Data collected

Modality of the Processing

The Owner treats Users’ Personal Data adopting the suitable security measures aimed to avoid the access, the divulgation, the modification or the not authorized destruction of the Personal Data.  

The Processing is made through computer and/or electronic system, by organizational methods and logic strictly related to the purposes indicated. In addition to the Owner, in some cases, other personnel may have access to the Data, such as categories of personnel involved in the organization of the web site (administrative, commercial, marketing, legal staff, system administrators) or external individuals (for example technical service providers, mail carriers, hosting provider, computer companies, communications agencies) named also, if it will be necessary, Data Manager from the Owner. The updated list of Managers may be requested from the Data Controller.

Location

Data are treated in the operational headquarters of the Owner and every other location in which the parties involved in the Processing are located. For more information, please contact the Owner.

Timing

Data are treated for the necessary time of the execution of the service required from the User, or required from the finalities described in this document, and the User can always ask for the interruption of the Processing or Data cancellation.

Purpose of collected Data Processing

User’s Data are collected to allow the Owner to provide his services, as well as for the following purposes: Statistics and Contact User. Typologies of Personal Data used for each purpose are disclosed in the specific sections of this document.

Details on Processing of Personal Data

Personal Data are collected for the following finalities and using the following services:

Contact the User

Contact form (This Application)
The User, by filling the form with his contact data, give his/her consent to their use in order to answer to give his/her requests for information, quote, or any other type indicated on the form.
Personal data collected: Surname, Email and Name.

Statistic

The services contained in this section enable the Data Controller to monitor and analyze the traffic data and are used to keep track of the User’s behavior.

Google Analytics (Google Inc.)

Google Analytics it is a web analytics service provided by Google Inc. (“Google”). Google uses Personal Information collected for the purpose of evaluating the use of this application, fill in reports and share them with other services developed by Google .
Google may use this personal information to contextualize and personalize the ads of its own advertising network.
 Personal Data collected: Cookie and Data application.
Location of the Processing: USA –
Privacy - Opt-out

Interaction with social network and external platforms

These services enable to make interactions with social networks or other external platforms directly from the pages of this Application.  Interactions and information obtained by this Application are in any case subject to the User's privacy settings related to every social network.If there is an installed service interaction with social networks, it is possible that, even if Users do not use the service it collects the traffic data about the pages in which it is installed.


Like button and social widgets of Facebook (Facebook, Inc.)
"Like" button on Facebook and social widgets are services of interaction with the social network Facebook, provided by Facebook , Inc.
Personal Data collected: Cookie and Data application.
Location of the Processing : USA – Privacy

Button +1 and social widgets of Google+ (Google Inc.)
The +1 button and Google+ social widgets are services of interaction with the social network Google+, provided by Google Inc.
Personal Data collected: Cookie and
Data application.                                                   Location of the Processing : USA - Privacy

Tweet button and social widgets of Twitter (Twitter, Inc.)
The Tweet button and social widgets are services of Twitter to interact with the social network Twitter, provided by Twitter, Inc.
Personal Data collected: Cookie and Data application.
Location of the Processing : USA –
Privacy

Button “Pin it” and social widgets of Pinterest (Pinterest)
The "Pin It" widget and social services are options of interaction with the platform options, provided by Pinterest Inc.
Personal Data collected: Cookie and
Data application.
Location of the Processing : USA -
Privacy

 

Further information about the Processing

Court Defense
User’s Personal Data can be used for the defense by the Owner, in trial or in the preliminary stages of his eventual establishment, against improper use or related services by the User. The User declares to be aware that the Data Controller may be required to disclose the information requested by the public authorities.

Specific notes

Upon User’s request, in addition to the information contained in this privacy policy, this Application could provide to the User some additional and contextual notes regarding specific services, or the collection and Processing of Personal Data.

System log and maintenance
For needs related to the operation and maintenance, this Application and the eventual third services used by it could collect system logs, that is files that record the interactions and that could also contain Personal Data, such as the User’s IP address.

Information not contained in this policy
More information related to the Processing of Personal Data can be requested at any time to the Data Controller by using the contact information.

Exercise of rights by Users
The subjects whose Personal Data are entitled have the right to obtain at any time the confirmation of their existence at the Data Controller, to know the content and origin, to check their accuracy or request the integration, the cancellation, the updating, the rectification, the anonymous transformation or the blocking of Personal Data used in violation of the law, and to oppose in any case, for legitimate reasons, to their Processing. The requests must be addressed to the Data Controller.
This application does not support requests "Do Not Track". To know whether any       third-party services support them, please see their privacy policy.

Change to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time giving publicity to the Users on this page. Please therefore check this page often, by reference to the date of last modification indicated at the bottom. In case of rejection of the changes made to this privacy policy, the User must stop using this Application and can ask to the Data Controller to remove his/her Personal Data. Unless otherwise specified, the previous privacy policy will be applied to Personal Data collected until that moment.

 

Definitions

Personal Data (or Data)
Any information relating to a person, identified or identifiable, even indirectly, by reference to any other information including a personal identification number constitutes personal data.

Application Data
They are the Personal Data collected automatically by the Application (or by third-party applications used by it), such as: IP addresses or domain names of the computers used by the Users who connect to the Application, the URI (Uniform Resource Identifier), the time of request, the method used to submit the request to the server, the file size obtained in response, the numerical code indicating the status of response from the server (successful, error, ecc.) the country of origin, the features of the browser and the operating system utilized by the visitor, the various time details per visit (for example, the time spent on each page) details about the itinerary followed within the Application, with particular reference to the sequence of pages, the parameters related to the operating system and computer environment of the User.

The User
The person who uses this application, which must coincide with the Person concerned or be approved by him/her and whose Personal Data are processed.

The Person concerned
The natural person or the legal person to whom the Personal Data are referred.

Data Manager
The natural person, the legal person, the public administration or any other authority, association or organization designated by the Data Controller to the Processing of Personal Data, as prepared by this privacy policy.

Data Controller
The natural person, the legal person, the public administration or any other authority, association or organization that is competent, also jointly with another controller, for the decisions regarding the aims and methods of the Processing of Personal Data and the tools used, including the safety profile in connection with the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

This Application
It is the hardware or software by which the Users’ Personal Data are collected.

Cookie
Small piece of data stored within the User’s device.

Legal references

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations provided for by Art. 10 of the Directive n° 95/46/EC and Directive 2002/58/EC, as updated by Directive 2009/136/EC, with regard to Cookies.

This privacy policy applies only to this Application.

  

Terms and conditions

 

Summary

1. General information
2. Purchase Methods
3. Prices and Payment Methods
4. Shipping Times and Costs
5. Returns
6. Right of Termination
7. Warranty
8. Law and Competent Court
9. Contacts
10. Privacy Policy


1. 
General Information

1.1.The sale of "J&C JACKYCELINE" products (hereafter referred to as "Products") offered on our website www.jandc.eu (hereafter referred to as "Site") is governed by these Terms and Conditions.

1.2.Products are sold by J & C s.r.l. unipersonale.

1.3.J & C s.r.l. unipersonale is a company with legal headquarters at Via Provinciale Lucchese, 143 - 50019 Sesto Fiorentino (Florence) Italy, VAT No. and Tax No. 05536880486, Companies Registration Office of Florence, REA 554284, Paid-up capital € 88,888.00.

1.4.The sale of products is allowed exclusively for natural persons who are consumers final customers (hereafter referred to as "Customer"). Customer is the adult natural person who acts not for trade, business or profession. J & C s.r.l. unipersonale reserves the right not to process orders coming from persons other than the Customer.

1.5.Orders will not be delivered, if addressed to a PO Box or if it is not possible to identify the private individual recipient of the Order and the related address.

1.6.Shipping addresses enabled for the delivery of products are only those included in the Italian territory and in the Euro zone. The purchase requests coming from not enabled countries will not be accepted.

1.7.Customer is responsible for the personal data entered when registering and completing the order (name, surname, contact details, tax code when necessary, etc.). J & C s.r.l. unipersonale is not responsible for any inaccuracy in the information provided, as they are supposed to be true and as such are used for the order execution.

1.8.J & C s.r.l. unipersonale may change these Terms and Conditions at any time and without notice. In any case, Customer is required to accept only the Terms and Conditions in force at the conclusion of each Order.

1.9.Each Order may concern one or more products, subject to the right of J & C srl unipersonale to provide for a maximum quantity depending on the Products.

2. Purchase Methods

2.1.Each Product offered for sale may be selected on a dedicated web space, which displays the photographs, the item number, the unit price inclusive of VAT, the colors, the materials, the type. The images and the colours of Products offered for sale may, in some cases, not correspond to reality, because of the technical characteristics and resolution of the equipment and software used by the Customer. The images and colours, then, must be considered as indicative. J & C s.r.l. unipersonale is not responsible for any inappropriate image or colour of products due to these technical reasons.

2.2.Some products may appear on the Site solely for promotional and advertising purpose although not intended for sale. These products are not for sale and cannot be purchased.

2.3.In order to execute each Order relating to the selected Products the Customer must carefully follow the instructions and procedures available on the Site. Customer is requested to check the accuracy of the contents of each Order before confirming it. Simultaneously with the conclusion of each Order Customer is requested to confirm to have read and to accept the Terms and Conditions. If Customer disagrees with the Terms and Conditions the Order cannot be concluded.

2.4.If Customer wishes to make changes to the Order after the confirmation, he/she will have to send a request to J & C s.r.l unipersonale, by sending an e-mail or by calling the telephone number of the customer care. Usually, the confirmed Order is no further changeable or erasable, except when expressly provided in the Terms and Conditions or otherwise in the cases provided for by the applicable Italian Law.

2.5.At the end of the purchase process it is recommended to download, save or print the Terms and Conditions in force at that time; moreover, the Customer receives an e-mail for the Order receipt confirmation, containing a summary of the information contained in the Order, i.e. the data of the Customer, the shipping address, the basic details of each purchased Product, as well as a detailed indication of the prices and the shipping costs if any.

2.6.Each order is filed in our database for the period of time necessary for its execution and as provided by law. The Customer may at any time monitor the status of the Order by entering with the registered account or by contacting the Customer Care at the address indicated on the website and at Article 9. Contacts. These are possible Order status:

Accepted payment: the Customer has completed the order by choosing the method of payment by PayPal or credit card; the order was sent to Customer Care for preparation;

Being Delivered: the order is already in the hands of the Forwarder and it will be delivered according to its standards;

Delivered: the Order has been delivered to the address specified by the Customer and the due amount has been regularly paid;

Canceled: the Customer has not completed the Order, or in case of payment by PayPal or credit card on PayPal the payment process was not terminated;

Reimbursed: The Order was refunded after the goods have been sent back by default or the Customer has exercised the Right of Termination, as provided for respectively at points 5.2.2. and 6.5. of these "Terms and Conditions".

3. Prices and Payment Methods

3.1.The prices of Products offered for sale and listed on the Site are in Euro and include VAT.

3.2.J & C s.r.l. unipersonale reserves the right to change the prices of Products offered for sale at any time without notice. In any case the Customer shall pay the prices published on the Site at the time of confirmation of each Order.

3.3.Customer can purchase on the Site by making payment by PayPal and by credit card on PayPal. 

4. Delivery Times and Shipping Costs

4.1.J & C s.r.l. unipersonale will do its utmost to execute each Order in the shortest time possible. Delivery times may vary according to certain parameters, such as the availability of Products, the acceptance of the payment, the transit time of the forwarder.

4.2.Delivery is free of charge.

4.3.Delivery is at the street level with Express Courier.

4.4.In case the forwarder is not able to deliver the goods for reasons directly related to the Customer (for example the Customer or his/her representative is not present at the registered address), usually the forwarder issue a notice to arrange a new delivery or the Termination by the Customer of the goods ordered and present in storage at the warehouses of the forwarder. In case the forwarder continues not to be able to deliver the goods to the address specified by the Customer, the order will be canceled and the goods will be returned to the Sender with additional expenses to the Customer.

5. Returns

5.1.The Customer has to check the Products immediately upon delivery, in order to verify the compliance with the Order. In case of alteration and/or damage to the packaging the Customer shall immediately notify it by putting the words "SUBJECT TO GOODS CONTROL" on the delivery document received by the forwarder.

5.2.If one or more Products do not match and/or are flawed with regard to the Order and/or the shipping document, subject to what provided at paragraph 5.1, the Customer must inform J & C s.r.l unipersonale, by sending an e-mail to the Customer Care, no later than 7 (seven) days from the date of receipt of the Products, indicating the reason for the return. In this case the Customer has the right to require the compliance with the Order or, in the case of unavailability of one or more Products, to

5.2.1.   make a new order for one or more different Products, for a total amount equal to or higher than the spent amount;

5.2.2.   cancel the Order only for the non-conforming Products. In that case the amount already paid for the non-conforming Products will be refunded.

It is expressly excluded, subject to the mandatory provisions of law, any right of compensation to the Customer.

5.3.To make the return, the Customer must meet the following conditions:

5.3.1.   non-conforming Products from the same Order must be sent in a single shipment;

5.3.2.   Products must be returned to J & C s.r.l unipersonale through the Courier and the subscription code specified by the Customer Care, no later than 7 (seven) days from the date of receipt of the Products;

5.3.3.   Products must be returned in the original condition and packaging, with their identification tag; to limit further damage to the products, it is recommended to pack them, avoiding in all cases the attachment of labels or adhesive tape directly on the Products.

5.4.The shipping costs for the return of the non-conforming Products to J & C s.r.l unipersonale and for the shipping to the Customer of the replacing Products are at J & C srl unipersonale expense.

5.5.Once the return has arrived, J & C s.r.l. unipersonale will send the replacing Products, within 7 (seven) days by the receipt of the Products, or will make the refund to the Customer.

5.6.If the terms for the return specified in this paragraph are not respected, the Customer is not entitled to a replacement or to a refund of the money paid to J & C s.r.l unipersonale; the Customer will then be contacted and may receive, at his/her own expenses, the Products in the condition in which they were returned to J & C s.r.l unipersonale. Otherwise, J & C s.r.l. unipersonale will be entitled to keep the Products, in addition to amount already paid for their purchase. 

6. Right of Termination

6.1.The Customer has the right to terminate each Order, without penalty and without giving any reason. To exercise this right, the Customer must send a message by fax or e-mail to the Customer Care within 14 (fourteen) days from the date of receipt of the Products.

6.2.When exercising the Right of Termination, the Customer shall return the Products to J & C s.r.l unipersonale no later than 14 (fourteen) days from the date of receipt of the order.

6.3.The Right of Termination is properly exercised when the Terms and Conditions are fully complied and the Products are returned in the original condition and packaging, with their identification tag.

6.4.The shipping costs for the return of the Products to J & C s.r.l unipersonale are at the customer’s expense and the shipment, until the receipt by J & C s.r.l. unipersonale, will be under the Customer’s responsibility.

6.5.If the Right of Termination is exercised in accordance with the Terms and Conditions indicated in this paragraph, J & C s.r.l. unipersonale will refund, free of charge, the amount already collected for the returned Products.

6.6.If Customer will not respect the Terms and Conditions specified in this paragraph, the Customer is not entitled to the refund of the money paid to J & C s.r.l. unipersonale; he/she will then be contacted and may receive, at his/her own expense, the Products in the condition in which they were returned to J & C s.r.l. unipersonale. Otherwise, J & C s.r.l. unipersonale will be entitled to keep the Products, in addition to amount already paid for their purchase.

6.7.It is expressly excluded, subject to the mandatory provisions of law, any right of compensation to the Customer.

6.8.J & C s.r.l. unipersonale does not allow to request on the Site the replacement or refund for Products purchased in physical stores, or the replacement or refund in physical stores in relation to the Products purchased on the Site.

7. Warranty

7.1.In accordance with the provisions of Italian law and in particular by Legislative Decree 206 of 6th September 2005 (Consumer Code), J & C s.r.l. unipersonale is responsible for the manufacturing defects of the Products.

7.2.The above liability will arise if the defect appears within two years from the purchase of the Products, provided they are properly used, respecting the intended use.

7.3.In order to use the Warranty, the Customer must keep the invoice delivered together with the purchased goods.

7.4.According to Article 130 of the Consumer Code, in case of defects, the Customer is entitled to get, free of charge, the conformity of Products by restoration or replacement, or by a suitable price reduction or by the termination of the contract relating to the Products contested.

7.5.To make any of the products made under warranty, the Customer must meet the following conditions:

7.5.1.   Products from the same Order must be sent in a single shipment;

7.5.2.   Products must be returned to J & C s.r.l unipersonale through the Courier and the subscription code specified by the Customer Care, no later than 7 (seven) days from the date of receipt of the Products;

7.5.3.   Products must be returned in the original condition and packaging, with their identification tag; to limit any damage to the products, it is recommended to pack them, avoiding in all cases the attachment of labels or adhesive tape directly on the Products.

7.6.All costs related to the eventual return and restore of the Products under Warranty are at J & C s.r.l. unipersonale expense.

8. Low and Competent Court

8.1.These Terms and Conditions are governed by the Italian law and interpreted according to it.

8.2.In the event of a litigation of any kind and nature relating to the Terms and conditions and to the Orders, will be in charge the Court of Florence.

9. Contacts

9.1.For any further information, assistance or complaint, the Customer is asked to contact the Customer Care, by calling the telephone number +39 055 317701 or by sending a message to the e-mail address customercare@jandc.eu.

10. Privacy Policy

10.1.  J & C s.r.l. unipersonale informes that according to the Legislative Decree n. 196/2003 the user’s data supplied at the time of signing the Purchase Order are excluded from the consent of the person concerned, because collected in accordance with the financial/tax obligation required by law, regulations and EU law and, in any case, for the sole purpose of allowing the obligations arising from the purchase Order where is involved and/or for the acquisition of the necessary contractual information always and exclusively activated on the latter's request (Art. 24, Lett. A e B, D. LGS. 196/2003).

10.2.  Request of personal data cancelation. Personal data are collected for the purpose of registering the Customer and provide him with the procedures for the execution of the Purchase Order and the related necessary communications; those data are electronically processed in compliance with the applicable laws and can be produced only at the request of the Court or other authority authorized by law. The person concerned has the rights of Art. 7 Legislative Decree n. 196/2003, namely: to ask for the confirmation of the existence of their personal data at the headquarters of J & C s.r.l. unipersonale; to know their origin, logic and purpose of their processing; to obtain the updating, correction, and integration; to request the cancellation, transformation into anonymous form or block in the event of unlawful processing; to oppose to their processing for legitimate reasons or if the data are used for the seeding of advertising material, commercial information, market research, direct marketing and interactive marketing communication. The cancellation of the personal data can be requested by a communication sent by fax (+39 055 300245) or by mail to the company headquarters. The Data Controller is J & C s.r.l. unipersonale Legal Headquarters Via Di Novoli, 5 - 50100 Florence, Operational Headquarters Via Provinciale Lucchese, 143 - 50019 Sesto Fiorentino (Florence).